Blog cover picture – UX research

UX Insight: Logistics, drivers and testing

My summer at Ackee was all about a mobile application for one of the biggest logistics company. In a nutshell: a big company, large stores, storekeepers, trucks, drivers, pallets and all the rest that comes to your minds when thinking of transport. Not excluding the massive amount of administration, of course. Drivers obviously love the administrative work, because after driving, loading the goods, sending messages with codes, waiting in traffic jams, finding a parking space in the center of Prague (which also includes fighting over it with another driver) and finally unloading the truck, there is nothing more enjoyable than using the remaining time to do the paperwork. If this sounds like a sarcasm to you, you are right. A truck driver’s job is very hard and stressful, even without the paperwork and the duty of putting all the details down one by one.
(more…)

Michal Mikolaj

Michal Mikolaj

UX Designer