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For the purpose of these Principles it is understood:
Operator is Ackee, s. r. o., trade identification number 24240826, with business address Karolinská 650/1, Karlín,186 00 Praha 4, Czech Republic, e-mail:
Personal data is first and last name, address, email address, phone number, trade identification number of natural person entrepreneur and tax number for natural person entrepreneur.
Operator, as the controller of Personal Data hereby informs about the way and extent of processing Personal Data, including the extent of the rights of User (as defined below) connected with processing of their Personal Data.
Operator processes Personal Data for the following purposes: fulfilment of contract and providing services; fulfilment of legal obligation (especially accounting, tax and archiving obligation); marketing and trade offers of services of the Operator protection of rights and right of protected interests of the controller (legitimate interest).
Operator is the controller of Personal Data. Personal Data are not processed by any other subject. Only the Controller will have access to the processed Personal Data.
II. Personal data protection and information about processing
Natural persons that fill out and send filled out form from the information website
to the Operator (hereinafter “Users”), are subject to the law number 101/2000 Col., about the personal data protection, as subsequently amended and other legislation.
User acknowledges that by sending the inquiry form, the processing of Personal Data by the Operator starts.
In case the User does not provide Personal Data, it is impossible to close a contract with Operator and/or provide them services emerging from a contract. Personal Data are necessary in this connection for the provision of a specific services or product of the Operator.
Personal Data will be processed during the time of negotiation about closing contract between Operator and User for the purpose of closing the contract as well as during the duration of the contractual relationship.
In case of closing contract based on the Trading Conditions of Operator, Personal Data will be processed and stored for the following 36 months in case of potential dispute regarding the contractual relationship between Operator and User and that for the legitimate interest of the Operator. Legitimate interest of the Operator is due and timely fulfilment of negotiated contractual obligation between Operator and User and fulfilment of legislation which the Operator has in connection to the contractual relationship with the User.
For the purpose of fulfilment of legal obligation of archivation of accounting documents based on the law number 563/1991 Col., about accounting, as subsequently amended, Personal Data will be (apart from email address and phone number) further processed and saved for the duration of 5 years starting by the year following the year when the contract was closed between Operator and User.
Personal Data - phone number and email - will be processed for the purpose of marketing and trade communication for the duration of record keeping of User based on the Article II par. 5 and later and for the duration of 12 months after its termination, unless the consent is called off at any time by the User.
After the duration listed in Article II par. 4, par. 5, 6 and 7, the Operator will remove the Personal Data.
User is obliged to the Operator to provide only truthful and accurate Personal Data.
Operator will make maximum effort to prevent unauthorized processing of Personal Data.
Personal Data of Users will not be handed over to any third parties, third countries or international organizations.
Personal Data are and will be processed in electronic form in a non-automatized manner.
User acknowledges that his or her personal data are saved in the data-centers of Google LLC. The Operator uses the services G Suite and Google Cloud Platform, whose operation is in accordance with the european standards of personal data protection.
User acknowledges that cookies of Google LLC can be stored on his or her device.
III. Rights of Users in connection with processing
User has the right to withdraw his or her consent (for the cases of processing of Personal Data based on consent) at any time. The withdrawal of consent with processing of Personal Data is however not possible in the extent and for the purposes of fulfilment of legal obligation of Operator. Withdrawal of consent does not affect the legality of processing based on consent before its withdrawal. Withdrawal of consent also has no effect on the processing of Personal Data that the Operator is processing based on other legal base than consent (that is, especially in case when processing is necessary for the fulfilment of contract, legal obligation or for other reasons listed in the applicable legislation).
User further has right to:
demand access to his or her Personal Data from the Operator;
have his or her provided Personal Data corrected;
have his or her provided Personal Data removed;
have the processing of his or her Personal Data limited; and
file a complaint at the Office for Personal Data Protection.
In case the User is convinced that Operator performs processing of his or her Personal Data in breach of the protection of his or her private and personal life or in breach of the applicable legislation, especially in case the Personal Data is inaccurate in regards to their processing, he or she can:
ask the Operator for elucidation via email to the email address
file a complaint against the processing and demand via email sent to the email address
that the Operator guarantees the removal of such state (for example by blocking, performing a correction, amendment or liquidation of personal data). Operator will make a decision about the complaint without undue delay and will inform the User. In case Operator does not comply with the complaint, User has the right to address the Office for Personal Data Protection directly. This provision does not influence the right of User to address the Office for Personal Data Protection directly with their incentive.
In case User asks for information about the extent or manner of processing of his or her Personal Data, the Operator is obliged to provide him or her with this information without undue delay, no later than one month after the reception of the request by Operator on the email address
In case User puts into effect the right to access Personal Data in electronic form, Operator will provide him or her the information in electronic form as well, unless User requests another means of providing information.
Operator is authorized to charge a reasonable fee for the administrative costs connected to the request in case of repeated and not well-founded request for provision of physical copy of the processed Personal Data.
IV. Final Provisions
All legal relationships emerging in connection with the processing of Personal Data is subject to the legislation of Czech Republic, regardless of where the access to them was realized. For the resolution of potential disputes in connection with the protection of privacy between the User and the Operator, the Czech courts are the appropriate authority.
Users who provide their Personal Data through the inquiry form for the purpose of closing a contract with the Operator or provide their consent with processing of Personal Data do so voluntarily, in their own name and the Operator does not manage their activity in any way.
The wording of these Principles can be changed or amended by the Operator. Operator will inform User of each such change via email no later than 30 days before these changes become applicable.
These Principles are applicable from 1st April 2019.